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What happens when you step away from SEO? A financial services case study

It’s a question many businesses face at some point: “If we stop doing SEO, what’s the real impact?” While most expect a gentle slide in rankings, that can be “fixed later” when it becomes noticeable, the broader consequences on traffic and leads are often underestimated. 

We recently picked things back up with a financial services client we’d previously supported for several years. They paused all SEO activity back in 2022, despite a long track record of consistent investment. Three years later, the picture is clear. 

Their site still appears on page one for some important keywords, but they’ve slipped out of the top positions that drive real results. For more competitive terms, they’ve fallen to page two or lower. This has led to a drop in visibility, less traffic, fewer enquiries. As a result, they’re showing signs of a noticeable slowdown in new business. 

The financial fallout

In 2022, this client was generating around five leads per day from organic search. We could see this clearly in their Analytics data, and it was even more apparent during the pandemic when PPC was paused for several months.

By mid-2025, that number had dropped to just one organic lead per day. That’s an 80% reduction over three years. With a conversion rate of 12% and an average value of £4,900 per customer, those missing 120 monthly leads could have led to around 14 sales. That’s roughly £68,600 in new revenue each month or over £830,000 per year.

When you also factor in repeat business and customer lifetime value, the loss exceeds £1 million. For this brand, which represents around a third of their annual sales target. The drop in visibility has had a serious impact on growth and profitability.

Every market is different, but in financial services, where competition is high, this is a clear reminder of what can happen when SEO slips down the list of priorities. When you stand still, you slide backwards.

A fresh strategy for a shifting landscape

Thankfully, both the client and our team are back working together. There’s unfinished business, and our first goal is clear: regain those high-performing rankings and return to five organic leads a day. From there, we’ll broaden the focus to target new keyword opportunities. 

To support this, the client is also stepping up their paid media efforts in a hybrid approach. Right now, a lead through PPC costs around £110, which means a daily spend of £440 to match their previous lead volume. That’s over £13,000 a month. Had they maintained even a basic SEO retainer, at less than half the cost, this expense could have been avoided. 

It’s also worth highlighting how the paid landscape has shifted. For their highest-value loan-related keywords, the cost per click has soared. Three years ago, top ad slots were going for around £15. Now, competitors are paying up to £60 per click. Despite this, our client’s organic ranking for those terms has only dropped by a page, which suggests that rivals either haven’t focused heavily on SEO or aren’t seeing the returns yet. 

In this case, doubling down on SEO is the smarter investment. PPC is becoming less sustainable, but there are still achievable organic gains to be made. 

If you’re coming back to digital marketing after a break, it’s worth taking time to reassess the playing field. Markets shift, costs change, and what worked three years ago may not be the most efficient option today. 

Why does SEO performance decline when you stop?

When a business pulls back on SEO, the impact isn’t immediate like it is with paid search. Instead, performance fades gradually. That decline is caused by several compounding factors: 

  1. Competitor momentum 
    If your competitors continue to invest in SEO while you pause, they’ll eventually overtake you. Financial services is a competitive space, and more firms are entering the digital race each year. This raises the bar for what’s needed to stay visible and makes it harder to regain lost ground later. 
  1. Search algorithm updates 
    Google frequently updates how it ranks content. Without an agency or in-house team keeping your site aligned with these changes, you risk falling behind. In some cases, outdated practices can even trigger penalties, affecting your rankings more severely. 
  1. Website performance drop-off 
    SEO is about user experience as much as keywords. When investment stops, site speed, navigation, and usability often decline. Over time, that reduces your appeal to both search engines and potential customers. 
  1. Stale or outdated content 
    Google prioritises content that’s fresh, accurate, and helpful. Their quality signals, like EEAT (Expertise, Experience, Authority and Trust), are becoming more important. If you stop publishing or refreshing your content, your visibility drops and any visitors you do get are less likely to convert. 
  1. Fewer backlinks 
    Without ongoing outreach and digital PR, your backlink profile stops growing. Over time, older links disappear as sites update or remove content. Meanwhile, your competitors are still building new links, leaving you at a disadvantage. Rebuilding authority in this area is slow and resource-intensive. 
  1. Shifting search behaviour 
    Search trends evolve. New terms emerge, and user intent changes. People are now using AI tools to research financial products in addition to traditional search engines. Pausing SEO means you risk missing out on these new discovery routes entirely. 

SEO is about consistency

One of our SEO team put it perfectly, it’s like going to the gym. If you stop training, you don’t feel the effects straight away. But slowly, your strength fades. Months down the line, you look back and think, “I can’t believe how fit I used to be,” and the thought of rebuilding feels like a mountain to climb. 

That’s what happens with SEO. Rankings drift, traffic dips, leads dry up, and the knock-on effect hits your bottom line. For our B2B finance client, that loss added up to nearly £1 million in annual revenue. 

Before deciding to pause your SEO activity, consider the long-term impact. Rebuilding takes far more time and budget than maintaining a steady presence ever would.